SupportBelow is a series of videos designed to provide a step-by-step procedure on the most common tasks when using the SumiMark® IV Marking System.
Play the video by clicking on the Play video button.
View SumiMark® IV Marking System in operation, with highlight of key features.
A step-by-step video detailing how to properly load spools of SumiMark tubing on the SumiMark® IV Marking System.
A step-by-step video detailing how to properly load SM3 ribbon on the SumiMark® IV Marking System.
A step-by-step video detailing how to properly change the cutter block and cutter blade on the SumiMark® IV Marking System.
A step-by-step video detailing how to properly load SumiTag® formatted material on the SumiMark® IV Marking System.
Below is a library of written documents created to provide an overview of common tasks performed on the SumiMark® IV Marking System.
Click on the text link to view the document.
Detailed instructions on how to setup a SumiMark® IV Marking System for first use.
Details various adjustments on a SumiMark® IV Marking System, to obtain optimal print quality.
Step-by-step instructions on how to change the platen roller.
Step-by-step instructions on how to reset the cutter if it is jammed or displaying an error.
A list of settings required for proper operation of the SumiMark® IV Marking System.
A list of recommendations to ensure worry-free operation of the SumiMark® IV Marking System.
A list of wearable parts, with corresponding part numbers, available for purchase from your Sumitomo distributor.
A step-by-step procedure on how to use the SumiMark® SM-CM product with a SumiMark® IV Marking System.
Instructions for resetting the Cut Peel Offset in the Sumimark® IV 300dpi printer.
Instructions for resetting the centering for the Sumimark® IV 300dpi printer using the Printer Utility application.
Instructions for reinstalling the Sumimark IV 300dpi Printer driver.
Starting January 1st, 2023 the Sumimark IV 300dpi printer will have limited support. We will continue to support for software and general issues, however, we no longer have components for repairs. Consumables, such as tubing, ribbon, platens, cutter blocks, cutter blades and print heads will continue to be available for sale indefinitely. Please contact your Sumimark product distributor for parts pricing and availability.
Help documentation for the printer will still be available on www.SumiSupport.com